The Delhi State Consumer Disputes Redressal Commission, presided by Judicial member S A Siddiqui, asked TDI Infrastructure Pvt Ltd to pay Rs 35,80,000 to one Amar Singh Pahal, noting that “it can also be taken as indulgence in unfair trade practice” and “amounts to deficiency of service”.
“…It would be in the large interest of justice that the amount deposited by complainant is refunded back…He should also be adequately compensated for the harassment, mental pain and agony.
“Non-completion of project even after three years from the date of promised delivery of possession definitely amounts to deficiency of service on the part of Opposite Party (firm). It can also be taken as indulgence to unfair trade practice,” the commission said.
In its order, the commission also added that a consumer cannot be made to wait indefinitely on whims and fancies of a builder.