NATIONAL CONSUMER HELPLINE: – REDRESS YOUR GRIEVANCES:

Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400

CLICK ON THE WEBSITE FOR MORE DETAILS TO LODGE COMPLAINTS AND SEEK COUNSELLING: http://www.nationalconsumerhelpline.in

National Consumer Helpline Records 11,640 Calls in July 2011

The National Consumer Helpline (NCH) received 11,640 calls during July 2011. In addition to these telephonic calls/complaints, 263 complaints

were also received through online complaint system on NCH website.

The maximum calls were received from Delhi followed by Maharashtra, Uttar Pradesh, Haryana and Rajasthan.

Break-up of calls in respect of top five States during March 2011 is as unde

S. No. State Complaints % age of total calls
1 Delhi 4577 39.32
2 Maharashtra 1414 12.15
3 Uttar Pradesh 1364 11.72
4 Haryana 857  7.36
5 Rajasthan 598 5.14
 

As per feedback received from 703 callers, 640 complaints were resolved under   convergence with various companies.

Consumers from across the country can access the toll free National Consumer  Help Line No. 1800-11-400 and seek telephonic counseling for consumer related problems faced by them.

 The Consumer Helpline also provides information, advice and guidance related to consumer issues.  Complaints can be registered also

Click on the website: www.nationalconsumerhelpline.in.