Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400
CLICK ON THE WEBSITE FOR MORE DETAILS TO LODGE COMPLAINTS AND SEEK COUNSELLING: http://www.nationalconsumerhelpline.in
National Consumer Helpline Records 11,640 Calls in July 2011
The National Consumer Helpline (NCH) received 11,640 calls during July 2011. In addition to these telephonic calls/complaints, 263 complaints
were also received through online complaint system on NCH website.
The maximum calls were received from Delhi followed by Maharashtra, Uttar Pradesh, Haryana and Rajasthan.
Break-up of calls in respect of top five States during March 2011 is as unde
| S. No. | State | Complaints | % age of total calls | ||||
| 1 | Delhi | 4577 | 39.32 | ||||
| 2 | Maharashtra | 1414 | 12.15 | ||||
| 3 | Uttar Pradesh | 1364 | 11.72 | ||||
| 4 | Haryana | 857 | 7.36 | ||||
| 5 | Rajasthan | 598 | 5.14 | ||||
As per feedback received from 703 callers, 640 complaints were resolved under convergence with various companies.
Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400 and seek telephonic counseling for consumer related problems faced by them.
The Consumer Helpline also provides information, advice and guidance related to consumer issues. Complaints can be registered also
Click on the website: www.nationalconsumerhelpline.in.